Rep-It will be 3-4weeks before your information is totaly removed from live. How long would it take to remove my credit-card info if I did cancel all together? Me-(Thinking) Um.No, I don't want to suspend my gamertag. Do you still want your credit-card information removed? Me-And there is no other way to remove my credit-card info besides this, without suspending me gamertag? This will then suspend your online gamertag as well.
Rep-Sorry sir, you will have to cancel your account in order to remove your credit-card information. I still want to use the live service/gamertag by using prepaid cards. Me-But I just want my credit-card information removed. If we remove you credit-card information, we will have to suspend your account/gamertag all together. Rep-Your credit is attached to your gamertag/live account.
Me-Hi I would like to remove my credit-card from my account because I just want to use prepaid cards from here on out for my payments.
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